Insourcing, distinct from outsourcing, is an effective and cost-efficient strategy for reducing NHS waiting lists. This approach uses NHS facilities and equipment to provide additional clinical capacity outside regular hours, effectively extending the Trust’s existing services.
The NHS is struggling to meet referral-to-treatment (RTT) targets due to insufficient capacity and financial constraints. While internal waiting list initiative and locum staff can address some gaps, managing patient pathways can be challenging outside standard hours (e.g. evenings and weekends). Our insourcing solutions complement existing services by fully managing the care pathway for referred patients either partially or entirely.
Our insourcing services
Our services are flexible and can be tailored to meet your specific needs, whether for a one-time event over a weekend or a comprehensive managed service over an extended period. We operate across all clinical specialties. Our offerings include:
Procedures & Consultations
Provision of procedures and consultations across various clinical specialties
Triage & Clinical Assessment
Triage and clinical assessment for a wide range of conditions
Diagnostics & TREATMENTS
Clinically appropriate diagnostics and treatments, aligned with your local protocols
ONWARD REFERRALS & DISCHARGES
Coordination of onward referrals or discharges as necessary, following local guidelines
FOLLOW-UP APPOINTMENTS
Clinically appropriate follow-up appointments for patients throughout the duration of the contract
ON-SITE SERVICE DELIVERY
On-site service delivery at your Trust using your equipment, IT systems, and processes
How can insourcing benefit your NHS Trust?
The My Heart Care model is both straightforward and highly effective. Your NHS Trust, Integrated Care Board or Health Board retains control over capacity planning while Myheartcare ensure that patients receive care within your facility from consultants and healthcare professionals, many of whom maintain day jobs in the NHS.
Identification of waiting list capacity needs and scheduling
Delivery of additional clinical care within NHS premises
Services often provided outside regular hours, such as evenings and weekends
Utilisation of qualified NHS-experienced consultants, nurses, and healthcare professionals
Reduction of waiting lists while ensuring seamless patient care